Customer Survey Terms & Conditions - Albatross Bay Resort
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Customer Survey Terms & Conditions

WAYMARK HOTELS PTY LIMITED trading as Albatross
Bay Resort (‘Albatross Bay Resort’) will award one (1) $100 Albatross Bay
Resort gift voucher and (1) $500 Digital Visa Card to randomly selected
participants in the 2024 Customer Feedback Survey on Monday 1 April 2024. The Albatross
Bay Resort gift voucher is to be collected by the winner from Albatross Bay
Resort reception within 3 months of being advised.

THE PROMOTION
1. This promotion will commence 5pm Wednesday 31 January 2024 and finish
5pm Sunday 31 March 2024 (“Promotion Period”). To enter this promotion, a
participant must fully complete the ‘Customer Survey 2024’ online during the
Promotion Period to go into the draw to win either a $500 Digital Visa Card or
a $100 Albatross Bay Resort gift voucher.

THE PRIZE
1. There is a total of two (2) prizes that will be issued to two winners.
2. Two people will win either a $500 Digital Visa Card or a $100 Albatross Bay
Resort gift voucher.

HOW TO ENTER
1. A maximum of one entry per person per survey may be submitted.
2. To be entered into the prize draw you must complete in full and submit a
qualifying survey by 5pm Sunday 31 March 2024.
3. Albatross Bay Resort takes no responsibility for entries that cannot be
delivered or entered for any technical or other reason whatsoever. Proof of
delivery of the entry is not proof of receipt by the Albatross Bay Resort.

PRIZE DRAW 1 – ALBATROSS BAY RESORT GIFT
VOUCHER

1. One winner will be selected by way of a random draw from all entries
received and will take place at Waymark Head Office, 16 Julia Street, Fortitude
Valley at 10am on Monday 1 April 2024 (“Initial Draw Date”).
2. The winner will be notified via email and/or by phone (if a valid phone
number was provided on the entry). The winner will be given details of how to
claim his/her prize upon notification of his/her win.
3. The winner of the Albatross Bay Resort gift voucher will need to collect
their prize from the hotel, during office hours following the winner’s
confirmation.

PRIZE DRAW 2 – DIGITAL VISA CARD
1. One winner will be selected by way of a random draw from all entries across
all Waymark Hotels surveys and will take place at Waymark Head Office, 16 Julia
Street, Fortitude Valley at 10am on Monday 1 April 2024 (“Initial Draw Date”).
2. The winner will be notified via email and/or by phone (if a valid phone
number was provided on the entry. Note a valid mobile will be required for
delivery of the Digital Visa Card). The winner will be given details of how to
claim his/her prize upon notification of his/her win.
3. The winner of the Digital Visa Card will be sent their digital card via their
mobile number.

GENERAL TERMS AND CONDITIONS
1. Participants must enter by filling out a feedback survey via the Albatross
Bay Resort website.
2. By submitting their entry, participants opt-in to communication from Albatross
Bay Resort. Participants may opt-out of Albatross Bay Resort database at any
time. 
3. The period for eligible participation is 5pm Wednesday 31 January 2024 to
5pm Sunday 31 March 2024 (“Promotion Period”). 
4. Winner will be notified via email.
5. Winner will be determined via a random drawing of qualified participants.
Odds of winning are determined by number of participants.
6. Employees of any Waymark Hotel and their families are not eligible to enter.
7. Albatross Bay Resort is not liable for issues arising from items purchased
with the Digital Visa Card or gift voucher.
8. By accepting these terms and conditions, participants agree to our privacy policy and the winner agrees to allow Albatross
Bay Resort to publish their first name on Albatross Bay Resort’s social media
pages and that the Albatross Bay Resort is removed from any and all liabilities
that may arise from the use of the prizes.

LIABILITY
1. The Promoter and any companies associated with this competition, accept no
responsibility for any loss or damage whatsoever which is suffered [including
but not limited to indirect or consequential loss] or for any personal injury
suffered or sustained as a consequence of the use and enjoyment of any item
gained via the prize except for any liability which cannot be excluded by law.
2. The Promoter accepts no responsibility for any tax implications that may
arise from the prize winnings or the use thereof. It is the responsibility of
each entrant to seek independent advice on the possible implications this may
have on their own financial situation.
3. Unless due to fraud or ineligibility under these Terms and Conditions, all
valid prize claims in excess of the advertised prize pool value will be
honoured.
4. If for any reason this promotion is not capable of running as planned
including infection by computer virus, bugs, tampering, unauthorised
intervention, fraud, technical failures or any other causes beyond the control
of the Promoter, which corrupts or affects the administration security,
fairness, integrity or proper conduct of this promotion, then it will be
suspended subject to approval.
5. The Promoter reserves the right to disqualify any individual who tampers
with the entry process, and to cancel, terminate, modify or suspend the
promotion subject to the approval of the gaming authorities where required.
6. The Promoter reserves the right to cancel the Promotion and not award the
prize where circumstances beyond the Promoter’s control prevent the Promoter
from providing the prize(s). Should the Promoter cancel the Promotion the
Promoter will:
6.1. Advertise that the Promotion has been cancelled by placing a notice on the
Albatross Bay Resort’s website.
6.2. Not use the personal information you have provided
7. If all or any part of any term or condition contained in these Terms and
Conditions shall be declared or become unenforceable, invalid or illegal for
any reason, such term or provision [or part thereof] shall be deemed severed
from these Conditions of Entry and the other terms and conditions hereof shall
remain in full force.
8. Participation in the Promotion implies acceptance of all conditions of
entry.

Promoter and Benefiting Business
The Promoter is WAYMARK HOTELS PTY LIMITED trading as Albatross Bay Resort (‘Albatross
Bay Resort’), Duyfken Cres, Trunding QLD 4874